This Apple support course is an Apple Certified Support course offered in Dublin & provides an intense and in-depth exploration of troubleshooting on Mac OS X, and takes you to ACSP Apple Certified Support Professional. Designed to give a tour of the breadth of functionality of Mac OS X and the best methods for effectively supporting users of Mac OS X systems. This course is suitable for help desk specialists, technical coordinators, service technicians, Apple sales staff, and others who support Mac OS X customers.