OSX support course – Apple Certified Support Professional

This Apple support course is an Apple Certified Support course offered in Dublin & provides an intense and in-depth exploration of troubleshooting on Mac OS X, and takes you to ACSP Apple Certified Support Professional. Designed to give a tour of the breadth of functionality of Mac OS X and the best methods for effectively supporting users of Mac OS X systems. This course is suitable for help desk specialists, technical coordinators, service technicians, Apple sales staff, and others who support Mac OS X customers.

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Course Details

Duration: 3 Days

Class Size: 10 Students

Time: 9.30 am - 5.30 pm

Price: 1395 Apple Certification Exam optional extra

Course Venues

DUBLIN:

Ormond Building, 31-36 Ormond Quay Upper, Dublin, Ireland

LIMERICK:

Croom Enterprise Centre, Hospital Road, Croom, Limerick

Course Schedule
  • 22nd-24th Nov 2017 ( dublin )
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This Apple support course is an Apple Certified OSX Support course offered in Dublin and provides an intense and in-depth exploration of troubleshooting on Mac OS X, and takes you to ACSP Apple Certified Support Professional. Designed to give a tour of the breadth of functionality of Mac OS X and the best methods for effectively supporting users of Mac OS X systems.

Certification:

The Apple Certified Support Professional(ACSP) exam can be included as an optional extra in this course.

Certified Courseware is provided. You will be required to bring a portable digital e-reader device

To help you prepare for this Mac OSX Support Certification Course here are some resources from the Apple website:

 

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The course covers the following topics:

Installation
User Accounts – creating and managing
File Systems
File Mangagement
Applications
Network Configuration
Accessing Network Services
Providing Network Services
Peripherals
Startup Process

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This course is suitable for help desk specialists, technical coordinators, service technicians, Apple sales staff, and others who support Mac OS X customers.

Pre-Requisites
Prior to attending this course, you should have basic Mac OS X knowledge and basic troubleshooting experience.

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– Best course I have been on, lots of Practical which is the way to learn. (J. Power)

– Great tutor, really knows his stuff and answered everyones questions. And the best thing is that I am now Apple Certified! – Krystov, Dublin Business School

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