Mac OS X Support Essentials v10.9
(Yosemite 10.10. 101 - ACSP)

Course Description

This Apple Certified Yosemite 10.10. Support course in Dublin provides an intense and in-depth exploration of troubleshooting on Mac OS X, and takes you to ACSP Apple Certified Support Professional. Designed to give a tour of the breadth of functionality of Mac OS X and the best methods for effectively supporting users of Mac OS X systems. This course is suitable for help desk specialists, technical coordinators, service technicians, Apple sales staff, and others who support Mac OS X customers.

Prior to attending this course, you should have basic Mac OS X knowledge and basic troubleshooting experience.


Related Courses:
Intro to Mac - 1 day
Mac OSX Server Essentials 201- 3 day

Related Links:
Big Wave Blog posts of recent OSX Support and Server courses



Course Content:

The course covers the following topics:

  • Installation
  • User Accounts – creating and managing
  • File Systems
  • File Mangagement
  • Applications
  • Network Configuration
  • Accessing Network Services
  • Providing Network Services
  • Peripherals
  • Startup Process


The Apple Certified Support Professional(ACSP) exam is included in this course.

Interested in this course? Phone
us today 1890 403 400   for more info. 

Course Details

  • Duration: 3 days
  • Class Size: 10 Students
  • Time: 9.30am - 5.00pm
  • Price: €1095

Ready to start? call 1890 403 400

Upcoming Dates

  • 18-19-20 July
  • 14-15-16 Nov
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