Mac OS X Support Essentials v10.9
(Mavericks 101 - ACSP)

Course Description

This Apple Certified Mavericks Support course in Dublin provides an intense and in-depth exploration of troubleshooting on Mac OS X, and takes you to ACSP Apple Certified Support Professional. Designed to give a tour of the breadth of functionality of Mac OS X and the best methods for effectively supporting users of Mac OS X systems. This course is suitable for help desk specialists, technical coordinators, service technicians, Apple sales staff, and others who support Mac OS X customers.

Pre-Requisites
Prior to attending this course, you should have basic Mac OS X knowledge and basic troubleshooting experience.

 

Related Courses:
Intro to Mac - 1 day
Mac OSX Server Essentials 201- 3 day

Related Links:
Big Wave Blog posts of recent OSX Support and Server courses

 

 

Course Content:

The course covers the following topics:

  • Installation
  • User Accounts – creating and managing
  • File Systems
  • File Mangagement
  • Applications
  • Network Configuration
  • Accessing Network Services
  • Providing Network Services
  • Peripherals
  • Startup Process

Certification:

The Apple Certified Support Professional(ACSP) exam is included in this course.

Interested in this course? Phone
us today 1890 403 400   for more info. 

Course Details

  • Duration: 3 days
  • Class Size: 10 Students
  • Time: 9.30am - 5.00pm
  • Price: €1095

Ready to start? call 1890 403 400

Upcoming Dates

Dublin
  • 20-21-22 October
Cork
    Coming Soon
Belfast
    Coming Soon
Limerick
    Coming Soon

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